Testimonial PS Hotel

Containing 31 rooms, Ps:hotel is Oslo´s smallest hotel, but with the biggest heart. All 31 rooms are cozy and welcoming, and along with booking a room with a view of the Akerselva river, you can as well enjoy a cup of coffee at the PS:cafe.

PS:hotel is centrally situated in Oslo’s most vibrant neighborhood, Grünerløkka, a bohemian area teeming with restaurants, bars, and boutique shops.

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What influenced your decision to partner with Guestcentric?

We chose to partner with Guestcentric because they offered a one-stop-shop solution for us to manage both our hotel website and bookings. Other providers do not offer this holistic solution, and prior to working with Guestcentric, we always had difficulty integrating our hotel website with our booking engine.

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In your view, what are some of the benefits you have received or expect to receive from using Guestcentric's solutions?

Direct bookings of course! At the moment we are seeing consistent growth with our hotel direct bookings, which was one of our core objectives when we chose to partner with Guestcentric in the first place. 

How has Guestcentric’s Integrated Website & Booking Engine solution improved the sales and marketing for your hotel?

Guestcentric’s integrated hotel website and booking engine solution is continuously developed with the guest experience in mind. I really value how we can seamlessly customize our communications to engage our guests and ensure they always receive crucial information prior to arrival and during their stay. 

We are seeing consistent growth with our hotel direct bookings, which was one of our core objectives when we chose to partner with Guestcentric.

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How has Guestcentric's Integrated Website & Booking Engine Solution improved the daily operations of your hotel?

We love the Guestcentric interface because it is both intuitive and easy to use. It’s extremely efficient to have our revenue, inventory, and other crucial guest information all consolidated under one central solution. 

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It’s extremely efficient to have our revenue, inventory, and other crucial guest information all consolidated under one central solution. 

The customer support has been amazing thus far. It's good to have someone to answer our queries whenever we need it.

How Likely are you to Recommend Guestcentric’s Customer Service and Product to your peers in the industry and why?

I would recommend Guestcentric to my peers in the industry. The customer support has been amazing thus far. It's always good to have someone at the chat to answer our queries whenever we need it, 24/7. The growth in our direct bookings is another reason why I would recommend Guestcentric. 

What is your favourite feature from Guestcentric’s Integrated Website & Booking Engine Solution?

If I had to pick one, I would have to say the automated pre/post-stay emails. This tool has also proven to be extremely useful in terms of handling cancellations and managing guest expectations prior to arrival.

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