Booking Engine & CRS

Hugely powerful, enormously efficient.

...with a touch of “Je Ne Sais Quoi”

From processing reservations to managing revenue performance and global distribution, GuestCentric’s synchronized Central Reservation System and Booking Engine package saves hoteliers time, generates direct reservations and cuts commission costs by nearly $200 million per year.

All clicks lead to Reservations

Our intuitive Rates & Availability calendar enables you to seamlessly convert visitors into guests. Visitors can easily identify the most attractive offers at a glance and complete a booking with 1 click on any device, increasing your hotel’s conversion ratio.

Personalized Booking Tools

Stimulate booking behavior and reduce booking engine abandonment with our suite of personalized shopping recovery & shopping activation widgets. Creating a sense of urgency with personalized pop-up messages can increase direct bookings by up to 60%.

Unlimited Booking Power

Our customizable availability widget extends the power of the booking engine straight into your managed website. Seamlessly guide guests to complete their booking process by allowing them to check the availability of your rooms before they book.

What Our Customers Think:

Rodrigo Machaz

General Manager at Memmo Hotels “We own a chain of 3 hotels and have been using GuestCentric for the past eight years. If you want to increase direct bookings, GuestCentric’s booking engine is the perfect solution.”

Austin Luther

General Manager at Rancho Cay “Centralized guest and revenue data is essential to inform hotel business decisions. What’s great about Guestcentric’s central reservation system is that the data is readily available and easy to understand, which not only simplifies analysis but also improves operational efficiency and furthers growth.”

All Reservations in One Interface

Say goodbye to the dizzying array of extranets and costly inventory errors with GuestCentric’s simplified, cloud-based Central Reservation System. Seamlessly manage your reservations, inventory, and revenue at the click of a button.

Intelligently Synchronised

92% of overbookings are caused by the desynchronization of extranets and channel managers. GuestCentric’s intelligent and speedy rates & availability synchronization enables you to automatically update your inventory and impose restrictions across all channels.

Hugely Powerful Data at Your Fingertips

Collect, measure, and act on guest behaviors and interactions in real-time with our intuitive data analytics dashboard. With all the right reporting tools available in one single interface, you can seamlessly generate actionable insights to innovate the guest experience and drive direct sales.

GW Code - The Global Distribution Solution

Benefit from GuestCentric relationships with over 500 global corporations and all the major consortia. With our own powerful chain code and access to key sales, marketing, and intelligence tools, we unlock GDS for you to compete on a global scale.

Connectivity Center

At GuestCentric, we understand the importance of having highly effective and reliable connectivity to maximize your hotel’s online visibility and distribution. This is why each of our solutions come with the option to integrate with over 400 channels and systems, including all the leading OTAs, PMS, and RMS in the market.

+60%

INCREASE IN CONVERSION

$190M

SAVED IN COMISSIONS

13M

DIRECT NIGHTS BOOKED

+50%

DIRECT REVENUE

+400

INTEGRATIONS AVAILABLE

+180

HOURS SAVED

0.5

CASES PER USER ANNUALLY

72%

QUERIES SOLVED IN <24H

Time to Switch?

GuestCentric can offer you:

√ Customized Onboarding and Setup
√ Awesome support team with 95% Satisfaction Score
√ Turn-Key Product Delivery By Digital & Hotel Specialists
√ One Centralized Interface To Manage Your Website, Reservations & Inventory