Committed to level the playing field for Independent Hotels by creating the leading online platform for hospitality applications, GuestCentric developed the first Next-Generation Online Marketing and Interactive Booking Platform.
GuestCentric’s Software as a Service (SaaS) platform allows independent hotels to develop long-standing relationships with their guests, improve online revenues and lower expenses associated with online distribution. Through the use of Web 2.0 technologies, GuestCentric provides easy-to-use tools at reasonable prices that up until now only available for hotels with big budgets.
With GuestCentric’s platform, operators of independent hotels are now for the first time able to harness the distribution and customer relationship power that the Internet provides and can finally provide the rich online and off line experience that demanding guests expect without entering time-consuming and expensive customization projects. Using a web browser, hotel managers can create a professional-looking website, yield prices, accept and confirm pending reservations with just a few clicks.
With no software to install, hotel managers can simply use their web browser to access GuestCentric’s back-office tool. Built to be as easy-as-email, the GuestCentric back-office allows them to have full control over their online presence. Most importantly, the platform creates guest profiles to quickly identify the most profitable guests and target them for special offers, promotions or loyalty programs.
