GuestCentric is revolutionizing the life of independent hoteliers: GuestCentric provides a one-stop-shop service to improve visibility and booking conversions, increases online revenues to place hoteliers back in control so they can focus more on managing the business and innovate with products and promotions.
GuestCentric offers an Integrated Platform that includes:
Recent industry studies indicate that online traveler habits are changing and becoming increasingly demanding. When searching for a hotel, 60% of travelers will start their search with Online Travel Agencies (OTAs) like Expedia, Booking.com or Travelocity, and are highly influenced by user reviews from TripAdvisor or Igougo. From this percentage, 82% will then try to book directly on the hotel’s website. This represents a largely untapped opportunity for independent properties, as their websites do not have the visibility or provide the modern booking mechanisms that this new generation of traveler demands.
