Organization
GuestCentric
Partners
Media Partners
15

events

14

cities

6

countries

12+

speakers

The Digital Future of your Hotel roadshow is a series of events and workshops directed at hoteliers, to be held under the general theme “How to grow your revenue with the right balance between your direct channel and OTAs”. Together with leading companies from the travel industry – such as OTA Insight, Host PMS, Tesipro, eRevMax Small Danish Hotels and Beonprice –, GuestCentric will be promoting the debate in 15 events across 14 European cities in 6 countries.

 

The Digital Future of your Hotel roadshow objective is to bring together industry experts and hoteliers to discuss new tools and new market trends that present challenges but also opportunities for independent hotels and boutique brands.

We believe that we’re entering the age of direct bookings and we aim to provide hoteliers with the best tools to fulfill that future. With this type of events, we and our partners aim to share our knowledge with hoteliers so that they can develop a successful, integrated digital strategy that accounts for the rise of direct bookings and also for OTAs and other players, such as metasearch websites or price comparison engines.

Pedro Colaco, CEO of GuestCentric

What?

Workshops developed to empower hoteliers with solutions that focus on building a successful digital marketing strategy.

Who?

Hotel owners, hotel managers, revenue managers, marketing directors.

Where?

Workshops will take place in England, Spain, Scotland, Denmark and Portugal.

Register now!

Admission is free, but availability is limited. Secure your place now!

June 5 | Funchal, Portugal

Free admission. Exclusive program for hoteliers.

Limited availability. Get your ticket now!

Venue

Four Views Baía
Rua das Maravilhas, 74
9000-177 Funchal
Madeira, Portugal

Would you like to increase your direct bookings and learn more about how to develop a successful digital strategy?

After an amazing year of great workshops in different European cities, the second edition of The Digital Future of your Hotel will visit Funchal next June 5.

Come learn with us in a debate about the new digital trends, how to work the digital future of your hotel and increase your income!

 

What will I learn in this talk?

Experts from GuestCentric, OTA Insight and Host Hotel Systems will show you new ways of working with your website and booking engine, the importance of working your data through Business Intelligence and innovative Revenue Management solutions!

Agenda

14h30
Check-in

 

15h00
Opening remarks: The new digital world in the hospitality industry

 

15h05
Return on investment emotion: how to connect deeply with guests and drive your own bookings
Cristina Pita – Sales Director | GuestCentric

 

15h25
Online Distribution – Navigating the changing distribution landscape
Miguel Santos – Business Development Manager for Portugal | OTA Insight

 

15h45
Data-Driven Hotelier, Dream or Reality?
Luís Brites – CCO – Chief Commercial Officer at Clever Hospitality Analytics  | Host Hotel Systems

 

16h05
Q&A

 

16h20
Coffee Break

 

16h50
Practical cases: Sharing hoteliers’ experiences: what’s going on your hotel?

 

17h30
Closing remarks

June 19 | Barcelona, Spain

Free admission. Exclusive program for hoteliers.

Limited availability. Get your ticket now!

Venue

Hotel Santos Porta Fira
Plaza Europa, 45
L’Hospitalet de Llobregat
08908 Barcelona

Would you like to increase your direct bookings and learn more about how to develop a successful digital strategy?

After an amazing year of great workshops in different European cities, the second edition of The Digital Future of your Hotel will visit Barcelona next June 19.

Come learn with us in a debate about the new digital trends, how to work the digital future of your hotel and increase your income!

 

What will I learn in this talk?

Experts from GuestCentric, OTA Insight and Tesipro will show you new ways of working with your website and booking engine, the importance of working your data through Business Intelligence and innovative Revenue Management solutions!

Agenda

09h00
Check-in

 

09h30
Opening remarks: The new digital world in the hospitality industry

 

09h35
Return on investment emotion: how to connect deeply with guests and drive your own bookings
Pedro Barbosa – Sales Director for Spain | GuestCentric

 

09h55
Online Distribution – Navigating the changing distribution landscape
Natividad Perez – Business Development Manager for Spain | OTA Insight

 

10h15
Ulyses hits the cloud
Ricardo Vargas – Director for UlysesCloud | Tesipro

 

10h35
Q&A

 

10h50
Coffee Break

 

11h20
Practical cases: Sharing hoteliers’ experiences: what’s going on your hotel?

 

12h00
Closing remarks

June 20 | Tróia, Portugal

Free admission. Exclusive program for hoteliers.

Limited availability. Get your ticket now!

Venue

Hotel Aqualuz Troia
Alameda do Zambujeiro
Tróia
7570-789 Carvalhal
Grândola, Portugal

Would you like to increase your direct bookings and learn more about how to develop a successful digital strategy?

After an amazing year of great workshops in different European cities, the second edition of The Digital Future of your Hotel will visit Tróia next June 20.

Come learn with us in a debate about the new digital trends, how to work the digital future of your hotel and increase your income!

 

What will I learn in this talk?

Experts from GuestCentric, OTA Insight and Host Hotel Systems will show you new ways of working with your website and booking engine, the importance of working your data through Business Intelligence and innovative Revenue Management solutions!

Agenda

14h30
Check-in

 

15h00
Opening remarks: The new digital world in the hospitality industry

 

15h05
Return on investment emotion: how to connect deeply with guests and drive your own bookings
Joana Nunes – Sales Manager Portugal | GuestCentric

 

15h25
Online Distribution – Navigating the changing distribution landscape
Miguel Santos – Business Development Manager for Portugal | OTA Insight

 

15h45
Data-Driven Hotelier, Dream or Reality?
Luís Brites – CCO – Chief Commercial Officer at Clever Hospitality Analytics  | Host Hotel Systems

 

16h05
Q&A

 

16h20
Coffee Break

 

16h50
Practical cases: Sharing hoteliers’ experiences: what’s going on your hotel?

 

17h30
Closing remarks

July 3 | Madrid, Spain

Free admission. Exclusive program for hoteliers.

Limited availability. Get your ticket now!

Venue

Hotel Paseo del Arte
123 Calle de Atocha
28012 Madrid

Would you like to increase your direct bookings and learn more about how to develop a successful digital strategy?

After an amazing year of great workshops in different European cities, the second edition of The Digital Future of your Hotel will visit Madrid next July 3.

Come learn with us in a debate about the new digital trends, how to work the digital future of your hotel and increase your income!

 

What will I learn in this talk?

Experts from GuestCentric, OTA Insight and Tesipro will show you new ways of working with your website and booking engine, the importance of working your data through Business Intelligence and innovative Revenue Management solutions!

Agenda

09h00
Check-in

 

09h30
Opening remarks: The new digital world in the hospitality industry

 

09h35
Return on investment emotion: how to connect deeply with guests and drive your own bookings
Pedro Barbosa – Sales Director for Spain | GuestCentric

 

09h55
Online Distribution – Navigating the changing distribution landscape
Natividad Perez – Business Development Manager for Spain | OTA Insight

 

10h15
Ulyses hits the cloud
Ricardo Vargas – Director for UlysesCloud | Tesipro

 

10h35
Q&A

 

10h50
Coffee Break

 

11h20
Practical cases: Sharing hoteliers’ experiences: what’s going on your hotel?

 

12h00
Closing remarks

July 5 | London, England

Free admission. Exclusive program for hoteliers.

Limited availability. Get your ticket now!

Venue

Marlin Waterloo
111 Westminster Bridge Road
London, SE1 7HR

Would you like to increase your direct bookings and learn more about how to develop a successful digital strategy?

After an amazing year of great workshops in different European cities, the second edition of The Digital Future of your Hotel will visit London next July 5.

Come learn with us in a debate about the new digital trends, how to work the digital future of your hotel and increase your income!

 

What will I learn in this talk?

Experts from GuestCentric and OTA Insight will show you new ways of working with your website and booking engine, the importance of working your data through Business Intelligence and innovative Revenue Management solutions!

Agenda

09h00
Check-in

 

09h30
Opening remarks: The new digital world in the hospitality industry

 

09h35
Return on investment emotion: how to connect deeply with guests and drive your own bookings
Michael Territt – Regional Director Key Accounts UK | GuestCentric

 

10h00
Online Distribution – Navigating the changing distribution landscape
Nadine Holly – Business Development Manager for UKI | OTA Insight

 

10h25
Q&A

 

10h45
Coffee Break

 

11h15
Practical cases: Sharing hoteliers’ experiences: what’s going on your hotel?

 

12h00
Closing remarks

July 19 | Vilamoura, Portugal

Free admission. Exclusive program for hoteliers.

Limited availability. Get your ticket now!

Venue

Hotel Dom Pedro Vilamoura, Hotel Resort & Golf – Algarve
Rua do Oceano Atlântico
8125-478 Quarteira

Would you like to increase your direct bookings and learn more about how to develop a successful digital strategy?

After an amazing year of great workshops in different European cities, the second edition of The Digital Future of your Hotel will visit Vilamoura next July 19.

Come learn with us in a debate about the new digital trends, how to work the digital future of your hotel and increase your income!

 

What will I learn in this talk?

Experts from GuestCentric, OTA Insight and Host Hotel Systems will show you new ways of working with your website and booking engine, the importance of working your data through Business Intelligence and innovative Revenue Management solutions!

Agenda

14h30
Check-in

 

15h00
Opening remarks: The new digital world in the hospitality industry

 

15h05
Return on investment emotion: how to connect deeply with guests and drive your own bookings
Joana Nunes – Sales Manager Portugal | GuestCentric

 

15h25
Online Distribution – Navigating the changing distribution landscape
Miguel Santos – Business Development Manager for Portugal | OTA Insight

 

15h45
Data-Driven Hotelier, Dream or Reality?
Luís Brites – CCO – Chief Commercial Officer at Clever Hospitality Analytics  | Host Hotel Systems

 

16h05
Q&A

 

16h20
Coffee Break

 

16h50
Practical cases: Sharing hoteliers’ experiences: what’s going on your hotel?

 

17h30
Closing remarks

September 5 | Edinburgh, Scotland

Free admission. Exclusive program for hoteliers.

Limited availability. Get your ticket now!

Venue

The Glasshouse
2 Greenside Place
EH1 3AA Edinburgh

Would you like to increase your direct bookings and learn more about how to develop a successful digital strategy?

Join us as The Digital Future of your Hotel will visit Edinburgh next September 5.

Come to learn with us in a debate about the new digital trends, how to work the digital future of your hotel and increase your income!

 

What will I learn in this talk?

Experts from GuestCentric, OTA Insight and eRevMax will show you new ways of working with your website and booking engine, the importance of working your data through Business Intelligence and innovative Revenue Management solutions!

Agenda

09h00
Check-in

 

09h30
Opening remarks: The new digital world in the hospitality industry

 

09h35
Return on investment emotion: how to connect deeply with guests and drive your own bookings
Michael Territt – Regional Director Key Accounts UK | GuestCentric

 

09h55
Online Distribution – Navigating the changing distribution landscape
Tom Edwards – Business Development Manager for UKI | OTA Insight

 

10h15
Ultimate Guide to Online Distribution and Connectivity
Alin Lazar – VP of Sales | eRevMax

 

10h35
Q&A

 

10h50
Coffee Break

 

11h20
Practical cases: Sharing hoteliers’ experiences: what’s going on your hotel?

 

12h00
Closing remarks

September 25 | Bilbao, Spain

Free admission. Exclusive program for hoteliers.

Limited availability. Get your ticket now!

Venue

Hotel Miró Bilbao
Alameda Mazarredo, 77
48009 Bilbao

Would you like to increase your direct bookings and learn more about how to develop a successful digital strategy?

Join us The Digital Future of your Hotel will visit Bilbao next September 25.

Come to learn with us in a debate about the new digital trends, how to work the digital future of your hotel and increase your income!

 

What will I learn in this talk?

Experts from GuestCentric, Siteminder and Tesipro will show you new ways of working with your website and booking engine to increase direct bookings, and how to improve your guests experience working and building upon your data through Business Intelligence and AI!

Agenda

15h00
Check-in

 

15h30
Opening remarks: The new digital world in the hospitality industry

 

15h35
Return on investment emotion: how to connect deeply with guests and drive your own bookings
Pedro Barbosa – Sales Director for Spain | GuestCentric

 

15h55
How to win over your customers: growth opportunities, customer experience and artificial intelligence
Sara Padrosa – Senior Sales Executive | SiteMinder

 

16h15
Ulyses hits the cloud
Ricardo Vargas – Director for UlysesCloud | Tesipro

 

16h35
Q&A

 

16h50
Coffee Break

 

17h20
Practical cases: Sharing hoteliers’ experiences: what’s going on your hotel?

 

18h00
Closing remarks

October 2 | Lisbon, Portugal

Free admission. Exclusive program for hoteliers.

Limited availability. Get your ticket now!

Venue

Hotel 3K Europa
Avenida da República, 93
1050-190 Lisboa

Would you like to increase your direct bookings and learn more about how to develop a successful digital strategy?

Join us as The Digital Future of your Hotel will visit Lisbon next October 2.

Come to learn with us in a debate about the new digital trends, how to work the digital future of your hotel and increase your income!

 

What will I learn in this talk?

Experts from GuestCentric, SiteMinder and Host Hotel Systems will show you new ways of working with your website and booking engine to increase direct bookings, and how to improve your guests experience working and building upon your data through Business Intelligence and AI!

Agenda

14h30
Check-in

 

15h00
Opening remarks: The new digital world in the hospitality industry

 

15h05
Return on investment emotion: how to connect deeply with guests and drive your own bookings
Lúcia Costa – Sales Manager Portugal | GuestCentric

 

15h25
How to win over your customers: growth opportunities, customer experience and artificial intelligence.
André Gois – Senior Sales Executive | SiteMinder

 

15h45
Data-Driven Hotelier, Dream or Reality?
Luís Brites – CCO – Chief Commercial Officer at Clever Hospitality Analytics  | Host Hotel Systems

 

16h05
Q&A

 

16h20
Coffee Break

 

16h50
Debate: moderation by Patrícia Afonso | Publituris

 

17h30
Closing remarks

October 10 | Palma de Mallorca, Spain

Free admission. Exclusive program for hoteliers.

Limited availability. Get your ticket now!

Venue

Hotel Caballero
Carrer de Neopátria, 3
07610 Playa de Palma, Mallorca

Would you like to increase your direct bookings and learn more about how to develop a successful digital strategy?

Join us as The Digital Future of your Hotel will visit Palma de Mallorca next October 10.

Come to learn with us in a debate about the new digital trends, how to work the digital future of your hotel and increase your income!

 

What will I learn in this talk?

Experts from GuestCentric, Siteminder and Tesipro will show you new ways of working with your website and booking engine to increase direct bookings, and how to improve your guests experience working and building upon your data through Business Intelligence and AI!

Agenda

15h00
Check-in

 

15h30
Opening remarks: The new digital world in the hospitality industry

 

15h35
Return on investment emotion: how to connect deeply with guests and drive your own bookings
Pedro Barbosa – Sales Director for Spain | GuestCentric

 

15h55
How to win over your customers: growth opportunities, customer experience and artificial intelligence
Rebeca Rubio – Senior Business Development Manager | SiteMinder

 

16h15
Ulyses hits the cloud
Ricardo Vargas – Director for UlysesCloud | Tesipro

 

16h35
Q&A

 

16h50
Coffee Break

 

17h20
Practical cases: Sharing hoteliers’ experiences: what’s going on your hotel?

 

18h00
Closing remarks

October 24 | Oporto, Portugal

Free admission. Exclusive program for hoteliers.

Limited availability. Get your ticket now!

Venue

Hotel HF Ipanema Park
Rua de Serralves, 124
4150-702 Porto

Would you like to increase your direct bookings and learn more about how to develop a successful digital strategy?

Join us as The Digital Future of your Hotel will visit Oporto next October 24.

Come to learn with us in a debate about the new digital trends, how to work the digital future of your hotel and increase your income!

 

What will I learn in this talk?

Experts from GuestCentric, Siteminder and Host Hotel Systems will show you new ways of working with your website and booking engine to increase direct bookings, and how to improve your guests experience working and building upon your data through Business Intelligence and AI!

Agenda

14h30
Check-in

 

15h00
Opening remarks: The new digital world in the hospitality industry

 

15h05
Return on investment emotion: how to connect deeply with guests and drive your own bookings
Lúcia Costa – Sales Manager Portugal | GuestCentric

 

15h25
How to win over your customers: growth opportunities, customer experience and artificial intelligence.
Ivan Mendes – Sales Executive | SiteMinder

 

15h45
Data-Driven Hotelier, Dream or Reality?
Ana Glória – Product & Partnerships Manager | Host Hotel Systems

 

16h05
Q&A

 

16h20
Coffee Break

 

16h50
Practical cases: Sharing hoteliers’ experiences: what’s going on your hotel?

 

17h30
Closing remarks

November 13 | Copenhagen, Denmark

Free admission. Exclusive program for hoteliers.

Limited availability. Get your ticket now!

Venue

Kosmopol – Meetings and Conferences
Fiolstræde 44
1171 København
Denmark

Would you like to increase your direct bookings and learn more about how to develop a successful digital strategy?

Join us as The Digital Future of your Hotel will visit Copenhagen next November 13.

Come to learn with us in a debate about the new digital trends, how to work the digital future of your hotel and increase your income!

 

What will I learn in this talk?

Experts from GuestCentric, OTA Insight and Small Danish Hotels will show you new ways of working with your website and booking engine, the importance of working your data through Business Intelligence and innovative Revenue Management solutions, and the role of soft brands in the modern hotel distribution landscape!

Agenda

13h00
Check-in

 

13h30
Opening remarks: The new digital world in the hospitality industry

 

13h35
Return on investment emotion: how to connect deeply with guests and drive your own bookings
Michael Territt – Regional Director Key Accounts UK | GuestCentric

 

14h00
Online Distribution – Navigating the changing distribution landscape
Tijl Speetjens – Business Development Manager | OTA Insight

 

14h25
The role of soft brands in the midst of the modern hotel distribution landscape
Jørgen Christensen – CEO | Small Danish Hotels

 

14h50
Q&A

 

15h00
Coffee Break

 

15h30
Practical cases: Sharing hoteliers’ experiences: what’s going on your hotel?

 

16h00
Closing remarks

November 22 | Gran Canaria, Spain

Free admission. Exclusive program for hoteliers.

Limited availability. Get your ticket now!

Venue

Hotel Cristina Las Palmas
Calle Gomera, 6
35008 Las Palmas de Gran Canaria

Would you like to increase your direct bookings and learn more about how to develop a successful digital strategy?

Join us as The Digital Future of your Hotel will visit Las Palmas, Gran Canaria next November 22.

Come to learn with us in a debate about the new digital trends, how to work the digital future of your hotel and increase your income!

 

What will I learn in this talk?

Experts from GuestCentric, Siteminder and OTA Insight will show you new ways of working with your website and booking engine to increase direct bookings; the importance of working your data through Business Intelligence and innovative Revenue Management solutions; and how to improve your guests experience working and building upon your data through Business Intelligence and AI!

Agenda

15h00
Check-in

 

15h30
Opening remarks: The new digital world in the hospitality industry

 

15h35
Return on investment emotion: how to connect deeply with guests and drive your own bookings
Pedro Barbosa – Sales Director for Spain | GuestCentric

 

15h55
How to win over your customers: growth opportunities, customer experience and artificial intelligence
Lucía Elso – Senior Business Development Manager | SiteMinder

 

16h15
Online Distribution – Navigating the changing distribution landscape
Gerard Plans – Business Development Manager for Spain | OTA Insight

 

16h35
Q&A

 

16h50
Coffee Break

 

17h20
Practical cases: Sharing hoteliers’ experiences: what’s going on your hotel?

 

18h00
Closing remarks

December 13 | London, UK

Free admission. Exclusive program for hoteliers.

Limited availability. Get your ticket now!

Venue

Museum of London
150 London Wall
London, EC2Y 5HN

Would you like to increase your direct bookings and learn more about how to develop a successful digital strategy?

Join us and Beonprice at The Digital Future of your Hotel workshop at The Museum of London, London on December 13.

Come learn with us in a debate about the new digital trends, how to work the digital future of your hotel and increase your income!

 

What will I learn in this talk?

Experts from GuestCentric and Beonprice will show you new ways of working with your website and booking engine, the importance of working your data through Business Intelligence and innovative Revenue Management solutions, and the role of soft brands in the modern hotel distribution landscape!

Agenda

14h00
Check-in

 

14h15
Opening remarks: The new digital world in the hospitality industry

 

14h20
Return on investment emotion: how to connect deeply with guests and drive your own bookings
Michael Territt – Regional Director Key Accounts UK | GuestCentric

 

14h45
Technology as a lever for Digital Transformation
Neville Isaac – Customer Experience Director | Beonprice

 

15h15
Q&A

 

16h00
Coffee Break

 

16h20
Practical cases: Sharing hoteliers’ experiences: what’s going on your hotel?

 

16h45
Closing remarks

December 13 | London, UK

Free admission. Exclusive program for hoteliers.

Limited availability. Get your ticket now!

Venue

The Vaudeville Theatre
Singel 512-III
1017 AX Amsterdam, Netherlands

Would you like to increase your direct bookings and learn more about how to develop a successful digital strategy?

Join us and Beonprice at The Digital Future of your Hotel workshop at The Vaudeville Theatre, Amsterdam on December 18.

Come learn with us in a debate about the new digital trends, how to work the digital future of your hotel and increase your income!

 

What will I learn in this talk?

Experts from GuestCentric and Beonprice will show you new ways of working with your website and booking engine, the importance of working your data through Business Intelligence and innovative Revenue Management solutions, and the role of soft brands in the modern hotel distribution landscape!

Agenda

14h00
Check-in

 

14h15
Opening remarks: The new digital world in the hospitality industry

 

14h20
Return on investment emotion: how to connect deeply with guests and drive your own bookings
Michael Territt – Regional Director Key Accounts UK | GuestCentric

 

14h45
Technology as a lever for Digital Transformation
Neville Isaac – Customer Experience Director | Beonprice

 

15h15
Q&A

 

16h00
Coffee Break

 

16h20
Practical cases: Sharing hoteliers’ experiences: what’s going on your hotel?

 

16h45
Closing remarks

Questions? We’re here to help!

 

Please contact:

Landline: +351 210 360 900

Email: marketing@guestcentric.com

Media Enquiries

 

Please contact Inês Calvo:

Landline: +351 210 360 940

Mobile: +351 916 853 597

Email: ines.calvo@guestcentric.com