Sales Account Manager

 

GuestCentric is the leading provider of cloud-based digital marketing software and services that help extraordinary hoteliers enhance their brands, drive direct bookings and connect with their customers and on all digital platforms.

 

GuestCentric’s award-winning solution provides hoteliers with the only unified solution for managing hotel guests’ online journey: custom-built responsive web sites for mobile, tablets and desktops; an integrated booking engine; a social marketing module; and a channel manager to offer rooms on Booking, Expedia, TripAdvisor, Google and hundreds of other channels.

 

We are extremely proud that GuestCentric was featured on the Skift Travel Tech 250. A report that selected the 250 travel tech companies that are shaping the modern day travel experience.
The development of such a software requires special people who love creative, challenging, and fast-paced environments. We operate at a high energy level, and we value work/life balance, delivering fantastic products, world class customer service, and making a difference in the world of travel.

 

Account Management

 

  • Operate as the lead point of contact for top Accounts
  • Build and maintain customer relationships
  • Assure customer satisfaction
  • Monthly meetings with Top Accounts to access their needs and present their results
  • Receive incoming calls to help with any doubts

 

Sales Account Manager

 

Responsible for 30-50 key accounts, assigned to a territory Reports to VP/Director of Sales

 

Requirements:

 

  • Undergraduate degree or equivalent experience.
  • 1-2 years of sales: must have a track record of sales and marketing for a diverse group of customers.
  • Highly detail-oriented and always committed to quality
  • Diagnostic and problem-solving skills
  • Strong desire in E-Commerce Sales.
  • Microsoft Office proficient: Outlook, PowerPoint, Excel, Word.
  • Self-organized, self-motivated and a positive collaborative attitude
  • Strong sense of humor

 

Abilities Required

 

  • High energy: Passion for selling technology solutions. Enthusiasm, creativity, flexibility and a desire to work in a multi-cultural international team.
  • Quick learner: Must be able to absorb unstructured information and thrive in a fast-paced environment.
  • Phone/email: Must possess great phone, email and inter-personal skills to provide excellent customer service to customers.
  • Responsible and disciplined: Must be able to manage to a multi-step sales process and report results and forecasts accordingly.
  • Goals oriented: Efficient time management and working to objectives, goals, and deadlines. Able to prioritize, execute and deliver on time;
  • English: GuestCentric is an international company. Superior written and oral skills in English required.
  • Spanish: mother tongue or full proficiency.

 

Desirable

 

  • Experience with sales force automation tools, i.e. salesforce.com products or similar
  • A sense of humor.
  • Previous experience and network in the designated geography
  • International experience.
  • Experience with sales force automation tools, i.e. salesforce.com products or similar
  • A sense of humor.
  • Previous experience and network in the designated geography

 

 

Please send your CV to hr@guestcentric.com with with the subject line: “Sales Account Manager”.