GuestCentric is the ingenious hotel channel management tool that you were looking for to manage all your online channels such as your website, Booking.com, Expedia, GTA, Hotelbeds, etc. Whether changing rates across all channels or ensuring availabilities are updated, one click is all it takes. See a list of the 350+ supported channels here.
GuestCentric provides a remarkable solution that centralizes inventory for your most important channels. No more complex allotments needed, as your inventory is automatically updated with every new reservation, in real-time. A spectacular solution that maximizes occupancy while avoiding overbookings.
Sometimes, online distribution helps increase occupancy. Other times, it just eats away at your hotel rooms’ gross margin. With GuestCentric, you can open and stop sales of channels as you wish. Across all channels at once, or channel by channel.
With GuestCentric you can run the pricing strategy that fits your needs. Effortless integration with leading revenue management systems like IDeaS provides maximum return for your hotel. And clever tools like minimum sale price enforcement avoid mistakes that can prove costly.
GuestCentric provides you with extraordinary control over all reservations, whether online, offline or from travel agents. You can even go as far as your telephone agents creating reservations. Smart overbooking alerts warn you if a certain channel is misbehaving.
Our intelligent reservations’ reporting allows hoteliers to make business decisions based on real statistics instead of “hunches”. Our original Key Performance Indicators (KPI) show the status of your business in real time and the powerful statistical analysis tools help you identify sales opportunities.
GuestCentric provides impressive control of daily availability, rates and inventory (ARI) which allows hoteliers to promptly respond to changes in demand and market conditions. Yet, if you already set the source of ARI data in your property management system or central reservations system, our amazing channel manager already integrates with all the top PMS and CRS.