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2018 was nothing short of exhilarating for GuestCentric! Here is a brief recount of some of the most relevant game-changers we've put out there for you: We continued to blaze new trails on our industry-leading platform to ensure that you not only reach more guests but that...

92% of overbookings are caused by mis-configuration of extranets and channel managers. Did you miss the webinar? Here are some key takeaways on the causes of overbookings, how to avoid them and how our application can help you to do so: Firstly, the definition of your room...

At GuestCentric, we work very hard towards a future where direct reservations are your primary revenue source. That’s why we have created powerful tools for you to take advantage of such as Shopping Recovery & Shopping Activation. These tools will capture your guest’s attention and create a sense of...

We are different. And so are you.   Our looks may have changed but our focus remains the same: you. At GuestCentric, we believe in a new era: the era of direct bookings. We work very hard towards a future where direct reservations are your primary...

Your customer’s journey starts on your website. That’s why high-quality content is key to boost conversions and, ultimately, drive direct revenue. Did you miss the webinar? Here are some valuable tips on how you can improve your website content and which specific GuestCentric tools you should...

Don’t miss out on the biggest shopping day in the year   At GuestCentric, we’ve been analyzing the booking pace around the famous Black Friday, the biggest shopping day in the year. It is clear that hotels that take this opportunity do very well: some of our...

New rounding feature gets you nice looking rates every time   When changing rates by applying a percentage, either increasing or decreasing the value, you now get nice round numbers with a single decimal digit. For instance: Starting Rate 5% increase: before 5% inscrease: now 105 110,25 110,30 154,21 161,92 161,90 128,62 135,05 135,10   Please keep in mind that this...

Email alias allow for the creation of multiple users on a single main email account When creating a new user on GuestCentric application, you can now use email alias. This allows for multiple user creation with a single main email account. All email communications will be...

Engage your guests' ratings and reviews with this new widget   Engage your guests, either on your hotel or portal website, by displaying their ratings and reviews with the new ReviewPro widget. To set it up, just add the “Square” or “Long” ReviewPro widget on your website like...

Swedish Patent and Market Court is the last court to forbid rate parity clauses The tide is turning all across Europe: Last July 24, the Swedish Patent and Market Court forbid Booking.com’s from imposing rate parity clauses in its contracts with hotel beginning October 20, 2018. This...

Redesigned analytics setup makes it easier to use your Google credentials We redesigned the Google Credentials setup to make it easier for you to choose between using Individual Tags or Google Tag Manager. Additionally, when choosing Google Tag Manager, you can now easily set all the other...