Did you know that Guest’s satisfaction starts long before their arrival to your hotel?
Reading Time: < 1 minuteCreate a new chapter in the relationship between Your Hotel & Guests with Chat Tools
After our last workshop together with Rategain in Spain, we were delighted with the invitation to be their blog guests writer as a valuable partner.
As we have just launched our innovative GuestCentric Hotels Messenger feature, we have decided to write about the importance of creating a relationship with guests before their arrival: “Did you know increasing your customer satisfaction and decreasing your cancellation ratio is not that tough as it may sound?”
To read this article, please visit our blog post here. We hope you enjoy it!
