Guestcentric Systems, SA
GuestCentric is the all-in-one hotel digital marketing solution: website design, social & mobile marketing, booking engine and channel managements.

Hotel online channels made easy

No more messy extranets. A central hotel channel management tool to manage your most important online channels: your website, distribution sites like Control daily pricing and availabilities in one click. Centralize all reservations: online, offline or from travel agents.

Channel Management - Booking

Channel Management

GuestCentric® provides a solution that centralizes your most important channels. Whether changing rates across all channels, or ensuring availabilities are updated, one click is all it takes.

  • No more messy extranets. A central place to manage your most important online channels.See a list of the 350+ supported channels here
  • Control daily pricing and availabilities. Open and stop sales. Across all channels at once.
  • A solution that avoids overbooking in small hotels. No more complex allotments needed.
  • Centralize all reservations: online, offline or from travel agents.

Back-office Reservations

GuestCentric provides you with full control over reservations, be them online, offline or from travel agents.

  • Easy software for creating and manage internal hotel reservations
  • Daily and weekly arrival/departure reports
  • Automatic or manual rates for back-office hotel reservations
  • Overbooking alerts

Guests CRM

GuestCentric® provides a unique system that automatically collects guest information and is the basis of your hotel’s marketing plan so you can target your best guests with specials and promote loyalty.

  • Guests area shows easy to read profile of the guest
  • Collects a complete guest profile with guest’s stay history, payment information, preferences, special guest requests, etc.
  • Repeated guest and top spenders easily identified
  • Connection with social profiles pull relevant information, e.g. latest tweets
  • Contacts area stores all website contacts and newsletter requests
  • All data can be easily downloaded to excel for further analysis

Business Intelligence Dashboards

GuestCentric® hotel reservation software gives hoteliers the ability to make business decisions based on real data instead of “hunches”.

  • Key Performance Indicators (KPI) provide real time status of your business
  • Powerful website analytics pinpoint sales opportunities
  • Real time history comparison of hotel reservations with previous month or year
  • Built in reports to understand your market segmentation
  • Monthly PDF performance report

Switch to GuestCentric in 25 minutes.

We realize you have no desire to manage multiple solutions from different vendors. Hence, we made changing to GuestCentric as simple as possible. A 25-minute setup session with one of our product managers is all you need. Our professional customer care team inserts the booking engine or migrates you to your newly designed GuestCentric website. And you instantly start increasing your direct reservations by 3x to 10x. Adding other modules is simple. You choose the pace.

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Economy Hotels

The simple solution for properties with Average Daily Rates between $75 and $150

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Boutique Properties

The complete solution for properties with Average Daily Rates above $150

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United States
Bryant Park
104 West 40th Street, Suite 400

New York, NY 10018, USA
T. +1 (203) 517 0720
F. +1 (646) 390 1438
United Kingdom
Liberty House
222 Regent Street
London, W1B 5TR
T. +44 (0) 203 214 3196
F. +44 (0) 207 192 4133
Passeig D'Amunt, 7,
08024 Barcelona
T. (+34) 932 131 490
F. (+34) 933 961 876
Avenida Jose Gomes Ferreira 9
Miraflores 1495-139 Lisboa
T. (+351) 21 036 0900
F. (+351) 21 096 2710