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Archive for the ‘GuestCentric Service’ Category

Website Builder

Monday, July 14th, 2008

We are happy to announce the release of the latest feature added to your GuestCentric service: the Website Builder.

After long hours of usability tests, we were able to create a simple and easy process to help you manage and create your website content from wherever you are in less than 15 minutes.

The website builder is a content management system tool integrated with the backend of our service. The feature was especially developed thinking on the needs of the Independent Hotels, just like you. This new feature among other things will help you to freely create and organize content for your website, update your website whenever you need and manage your website search engine optimization in a matter of a few clicks.

Learn more about the website builder in the backend of our service.

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A Web-Builder for all Budgets by Adam Kirby

Tuesday, July 1st, 2008

Adam Kirby, Associate Editor for Hotels Magazine wrote an interesting article on GuestCentric’s offer titled A Web-Builder For All Budgets.

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Sophisticated online marketing and flashy Web sites have almost exclusively been the domain of large brands and consortia, with smaller groups and independents happy just to have a working site that shows up in Google searches.

Those days may be in the past, thanks to new technology from Stamford, Connecticut-based GuestCentric Systems. GuestCentric’s InstantHotel technology, which starts at just US$70 a month, gives hoteliers a template to launch a Web site—complete with a modern Ajax-based booking engine—in a matter of hours. The templates let even Web novices get inventory and pricing online, without breaking the bank. Interactive elements, like Flash banners and maps, give the sites a professional look without the need to hire an in-house technology guru.

Rodrigo Machaz, general manager of the 110-key Memmo Baleeira Hotel in the Algarve, Portugal, says his hotel had no meaningful Web presence before installing the GuestCentric platform earlier this year. Within three months, Memmo was generating US$25,000 a month in online sales. “We thought we could not afford top-of-the-line technology, nor did we want to deal with the complexity of the features associated with the more sophisticated solutions out there,” Machaz says. “GuestCentric is a great compromise between top-of-the-line technology and simplicity.”

GuestCentric is able to confirm inventory real-time, while also weeding out double-bookings. Additionally, the software creates guest profiles and records guest usage patterns and preferences, enabling simple targeting for special offers or promotions. Using Web cookies, returning guests are recognized automatically and their experience personalized, without requiring them to log in.

GuestCentric has about 50 hotel clients to date, mostly in Europe. The system is slated to go fully live this month.

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