Guestcentric Systems, SA
GuestCentric is the all-in-one hotel digital marketing solution: website design, social & mobile marketing, booking engine and channel managements.

Customer Success Representative

(Lisbon office)

The perfect candidate for this position has outstanding interpersonal skills and loves communicating with customers over the phone or by email. This evangelist is a organisation guru that doesn’t misses a beat under pressure. As a new Customer Success Representative you will fortunate to work the Marketing team that is responsible for:

  • Setting up and train new customers on GuestCentric’s All-in-one platform
  • Analysing and review customer performance and maximise customer success
  • Setting up customers into GuestCentric support recourses

Job requirements:

  • Bachelor or Masters degree
  • Hospitality or customer service experience
  • Experience on OTA/Channel distribution is a plus

Abilities Required

  • Organised and Goals oriented: Efficient time management and working to goals and deadlines. Able to prioritize, execute and deliver on time;
  • Analytical thinking: able to analyse, review and generate accurate reports.
  • Passion: Passion for working with technology solutions. Enthusiasm, creativity, flexibility and a desire to work on an innovative international team.
  • English & Spanish: GuestCentric is an international company. Superior written and oral skills in English and Spanish is required.
  • Sense of humour.

Please send your resume to [email protected] with the title of the position you are applying for in the subject line.

United States
333 Route 46 W
Bld B, Suite 202

Fairfield, NJ 07004, USA
T. +1 (203) 517 0720
F. +1 (646) 390 1438
United Kingdom
Studio 105
Great Western Studios
65 Alfred Road
W2 5EU
T. +44 (0) 203 214 3196
F. +44 (0) 207 192 4133
Passeig D'Amunt, 7,
08024 Barcelona
T. (+34) 932 131 490
F. (+34) 933 961 876
Avenida Jose Gomes Ferreira 9
Miraflores 1495-139 Lisboa
T. (+351) 21 036 0900
F. (+351) 21 096 2710