GuestCentric Systems, the premier Software as a Service (SaaS) provider for the independent hotel industry, launched the first easy to use online marketing and distribution platform for independent hotels. (read the article)
Pedro Colaco was working in Dublin for Corvil, a software startup, and traveling frequently on business in 2005 when he discovered that finding midprice, comfortable hotels was something of a challenge. (read the article)
Joao Trindade, Director of Marketing, spoke to the press about GuestCentric Systems’ recent study of the hotel market in the US. the subjects were 300 properties of 80 rooms or less, and big chains, and the aim of the survey was to see how their online presence differed. The results proved that the gap… (read the article p.8)
We are happy to announce the release of the latest feature added to your GuestCentric service: the Website Builder.
After long hours of usability tests, we were able to create a simple and easy process to help you manage and create your website content from wherever you are in less than 15 minutes.
The website builder is a content management system tool integrated with the backend of our service. The feature was especially developed thinking on the needs of the Independent Hotels, just like you. This new feature among other things will help you to freely create and organize content for your website, update your website whenever you need and manage your website search engine optimization in a matter of a few clicks.
Learn more about the website builder in the backend of our service.
Stamford, CT - GuestCentric Systems (www.guestcentric.com), the premier Software as a Service (SaaS) provider for the independent hotel industry, announced their incorporation as member to the Hotel Electronic Distribution Network Association (HEDNA).
As a member of HEDNA, GuestCentric joins over 200 of the most influential companies in the hotel distribution industry focused in optimizing the use of current technology and influenced the development of current and emerging electronic distribution channels. HEDNA has emerged not only as a lobbying organization for the hotel industry but has also created an arena in which the major players cooperate in resolving issues and promoting electronic distribution systems.
“Joining HEDNA is another step in establishing GuestCentric as a company committed to lead the way in offering easy-to-use new online technology accessible to everyone. Said Pedro Colaco President and CEO at GuestCentric. It is a pleasure for GuestCentric to participate with an association that is constantly seeking to implement solutions to the challenges face by the hotel industry now a day”.
GuestCentric Systems develops and markets web services that revolutionize the way independent hotels work. GuestCentric has built a Software as a Service platform that allows independent hotels to develop long-standing relationships with guests, improve online revenues and lower expenses associated with online distribution. Through the use of Web 2.0 technologies, GuestCentric provides easy-to-use tools at reasonable prices that up until now were only available for hotels with big budgets. For more information about GuestCentric, visit www.guestcentric.com
The Hotel Electronic Distribution Network Association (HEDNA) is a not-for-profit trade association whose worldwide membership includes executives and managers from over 200 of the most influential companies in the hotel distribution industry. Founded in 1991, all of HEDNA’s activities are intended to stimulate the booking of hotel rooms through the use of GDS, the Internet and other electronic means. HEDNA brings all segments of the hotel industry together to evolve systems and services into electronic distribution that is easy and efficient. Additional information on HEDNA is available by calling +1 202-204-8400 or by visiting www.hedna.com
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We are back from Austin! GuestCentric participated in the largest hospitality technology exposition and conference in the US; the Hospitality Industry Technology Exposition and Conference 2008 (HITEC). Attended by over 5,000 hospitality professionals from all over the world, the event took place in Austin, Texas from June 16-19, 2008. GuestCentric was among the +300 exhibiting companies.
Over the 3 days of the show we received many visitors in our booth. The visitors were not only hoteliers interested in learning more about GuestCentric’s offer but also industry analysts, professors and journalists. More importantly this event gave us the opportunity to look at the new technologies in the market and meet colleagues of the industry. After reviewing the services offer to the independent hotels we can reconfirm that GuestCentric is the best Software as a Service provider at affordable prices in the market.
The highlight of the event was on June 17th, 2008, when during a press conference GuestCentric revealed the results of a study conducted that show how the online presence gap between Independent hotels and chain hotels drifts further. The study revealed the big differences in the way hotels manage their online websites to book consumer and business travel online, the amazing part of all is how skeptic people were over the results. If you would like to read more on the results please go to news.
Overall it was a great show and we are pleased with the lessons learned throughout the event.
Adam Kirby, Associate Editor for Hotels Magazine wrote an interesting article on GuestCentric’s offer titled A Web-Builder For All Budgets.
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Sophisticated online marketing and flashy Web sites have almost exclusively been the domain of large brands and consortia, with smaller groups and independents happy just to have a working site that shows up in Google searches.
Those days may be in the past, thanks to new technology from Stamford, Connecticut-based GuestCentric Systems. GuestCentric’s InstantHotel technology, which starts at just US$70 a month, gives hoteliers a template to launch a Web site—complete with a modern Ajax-based booking engine—in a matter of hours. The templates let even Web novices get inventory and pricing online, without breaking the bank. Interactive elements, like Flash banners and maps, give the sites a professional look without the need to hire an in-house technology guru.
Rodrigo Machaz, general manager of the 110-key Memmo Baleeira Hotel in the Algarve, Portugal, says his hotel had no meaningful Web presence before installing the GuestCentric platform earlier this year. Within three months, Memmo was generating US$25,000 a month in online sales. “We thought we could not afford top-of-the-line technology, nor did we want to deal with the complexity of the features associated with the more sophisticated solutions out there,” Machaz says. “GuestCentric is a great compromise between top-of-the-line technology and simplicity.”
GuestCentric is able to confirm inventory real-time, while also weeding out double-bookings. Additionally, the software creates guest profiles and records guest usage patterns and preferences, enabling simple targeting for special offers or promotions. Using Web cookies, returning guests are recognized automatically and their experience personalized, without requiring them to log in.
GuestCentric has about 50 hotel clients to date, mostly in Europe. The system is slated to go fully live this month.
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Sophisticated online marketing and flashy Web sites have almost exclusively been the domain of large brands and consortia, with smaller groups and independents happy just to have a working site that shows up in Google searches. (read the article)
