Our trip to London came to an end and we would like to share with you our last day in the Travel Distribution Summit. The highlight of the day was GuestCentric’s participation in the Hotel Technology Forum, Pedro Colaco spoke about how Web 2.0 technologies are creating the ultimate booking experience for hotel customers and how next-generation booking engine features like interactive deal shopping and one-click-checkout can improve conversion ratios and customer satisfaction.

Overall, it was a successful and fun trip!

We are now preparing our next adventure: HITEC 2008 Austin,Texas

This week was full of interesting events for GuestCentric not only did we organized a webinar with Forrester and launched our new website but we also participated as exhibitors and presenters at the Travel Distribution Summit Europe 2008 in London. This event gives the opportunity to visitors to learn more about online marketing distribution. Is a two day event that offers an exhibit area, seminars and conferences for the attendees.

For all of us the experience was great and we would like to share the highlights of our journey with you.

HITEC 2008

June 17-19, 2008

Austin Convention Center – Austin, Texas

Come visit us at booth #1929 -Link

CEO Pedro Colaco to speak about the importance of ease of use in the Reservation Technology panel

Stamford CT, May 20, 2008 – GuestCentric Systems (www.guestcentric.com), the premier Software as a Service (SaaS) provider for the independent hotel industry, announced today that Pedro Colaco, GuestCentric’s President and CEO will speak at the Hotel Technology Forum in London on May 21st 2008. Mr. Colaco will address how web 2.0 technologies are creating the ultimate booking experience for hotel customers and how next-generation booking engine features like interactive deal shopping and one-click-checkout can improve conversion ratios and improve customer satisfaction. The Forum is free to attend and will take place on 21st May at the Business Design Centre in London alongside EyeforTravel annual European Travel Distribution Summit.

When: May 21st 2008, 11:45 AM

Where: Hotel Technology Forum at the Business Design Centre in 52 Upper Street, Islington, London N10QH

About GuestCentric Systems

GuestCentric Systems develops and markets web services that revolutionize the way independent hotels work. GuestCentric has built a Software as a Service platform that allows independent hotels to develop long-standing relationships with guests, improve online revenues and lower expenses associated with online distribution. Through the use of Web 2.0 technologies, GuestCentric provides easy-to-use tools at reasonable prices that up until now were only available for hotels with big budgets.

For media inquiries, please contact:
Dana Harris
RedJavelin Communications
+1 (978) 440-8392
dana@redjavelin.com

During the course of the last year we executed several surveys of hotel managers in the US, UK and Spain. As part of the feedback that you provided to us it became clear that different hotels are in different stages of adopting online as a marketing and distribution platform:

• You have a website and a booking engine
• You would like to improve your online presence
• You have a website but don’t believe in online booking
• You don’t have a website

Based on this knowledge, we have created a campaign that explains what the GuestCentric platform can do to address your specific concerns. The campaign is available onour page on YouTube or you can watch the videos here. As always, we would like to have your feedback.

I have a website and a booking engine

I would like to improve my online presence

I don’t believe in online booking

I don’t have a website

Thanks to our marketing department we are now on YouTube. We created a page where we will post relevant videos. The first one is the invite to the launch webinar we are doing with Henry Harteveldt, Vice President and Principal Analyst at Forrester Research and according to Travel Weekly magazine one of the 33 most influential people in travel in the World. Take a look at the video:

As President and CEO of GuestCentric I would like to officially welcome you to our new blog. The GuestCentric blog will be the place where you will meet our growing team, hear about what we are up to, get updates on our service available on www.guestcentric.com and discuss industry trends that may or may not impact your business.

If you are one of the twenty-odd independent hotels that have been working with us for the past year and have tested our platform for the past six months, we thank you. Your input has been the single most valuable contribution to the success we have had to date. You have embraced our vision to enable a truly guest-centric (hence, the name…) travel experience and to provide this through an easy-to-use and affordable tool.

Your input has allowed us to created an exciting Software as a Service platform that enables smaller independent properties to compete with larger properties and chains using tactics where size and spending matter less and creativity and innovation matter more. And we believe that by aggregating the buying power of lots of smaller hotels we can create a new level of service to guests.

As our first contribution we have organized a webinar with leading industry experts that dissects the state of the industry today and provides practical recommendations that you can start implementing in your hotel right away. Please register for our newsletter to have access to the webinar video and a library of other best practices that we will be developing over time. And if you want to try our service free for 30 days, don’t hesitate to sign-up.

Again, welcome to this blog and stay tuned for more posts about GuestCentric and the industry. Now the adventure starts!

Pedro

HOTEL TECHNOLOGY FORUM

May 21, 2008

Business Design Centre – London, United Kingdom

Come see us speak at the “Reservations technology” session – Link

TRAVEL DISTRIBUTION SUMMIT EUROPE 2008

May 20-21, 2008

Business Design Centre – London, United Kingdom

Come visit us at booth #21 – Link

WEB VENTURES 2008

March 18-19, 2008

Sofitel San Francisco Bay – Redwood City, California

Link